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Director, Housing Services, Foundation for the Homeless 8505 Cross Park 

June 2015- August 2017 Austin Tx. 78722

Manage day-to-day operations of the Interfaith Hospitality Network, Family Rehousing Initiative (FRI), and Family with Voices Programs.  Foster new and continuing relationships with congregations, community groups and volunteers. Supervise transportation, shelter, case management and shelter intern staff. Maintain a working knowledge of housing principles, build services, and client assistance strategies.  Assist with development of policies and procedures.  Provide support for website development and maintenance. Track direct client assistance funds.

Owner, Bucknall Consulting, 1207 Greenwood Ave.
April 2014- Current Austin, Tx. 78721                                Establish and direct company from the ground up, to comply with state and federal guidelines, maintain financial records, manage contract for services billed to clients, including property development, acquisition and management.

Housing Coordinator, Bluebonnet Trails, 1009 N. Georgetown,
April 2013- April 2014 Round Rock, Tx 78664                          Plan, establish, manage and supervise six transitional housing programs for individuals living with severe and persistent symptoms of mental illness in eight counties, over five municipal areas with capacity to serve 32 individuals.  Maintain budget and supervise service provision by six staff members.  Provide reports within guidelines of the1115 Medicaid Transformation Waiver program.  Engage stakeholder groups in planning to develop and implement long-range plans.

Community Projects Manager, ATCIC, 1430 Collier St, 

December 2007- April 2013 Austin, Tx. 78704

Manage budget for community projects including Community Voice Mail and the Austin Travis County Homeless Management Information System. Write, manage, and track over $400,000 in grants.  Supervise staff, administer data system for the Austin HUD Continuum of Care. Coordinate multiagency stakeholder training to increase data quality and privacy compliance.  Assist in preparation of annual HUD notice of funding availability application. Serve as the agency liaison at meetings with the Continuum of Care, Basic Needs Coalition, Austin City Council, stakeholder groups and other entities as assigned. Provide direct care services as a Qualified Mental Health Professional to individuals experiencing homelessness and with a diagnosed mental health condition.  

Founder/Director, American Dream, 7000 Decker Lane,
May 2006 –December 2007 Austin, Tx 78724 
Establish board of directors, bylaws, letters of formation, submitted and was awarded IRS 501(c)3 status. Maintain fiscal reporting, raise funds and in-kind donations, recruit and supervise employees and volunteers.  Plan implement and provide summer day program with summer hot food program for school age youth. Establish and implement strength-based housing community case management program for 42  families with low income.  Operate food pantry with support from local area faith-based organizations, and the Capital Area Food Bank.  

Case Manager, Foundation Communities, 3036 S. 1st St 200, 

October 2005 – April 2006 Austin, Tx. 78704, 

Provide information and referral case management for clients living in Austin displaced by gulf coast hurricanes.  Assist clients in navigating and accessing services including housing, medical, employment, child care, counseling, with the ultimate goal of client self-sufficiency through lease or purchase of affordable housing. 

Owner, Shining Star Cleaning Company,
1207 Greenwood Ave

January 1999 – May 2006 Austin, Tx. 78721

Establish and direct company from the ground up, to comply with local, state and federal guidelines.  Maintain financial records, bill clients, train and supervise employees in provision of full service maid residential and commercial janitorial services with policies and procedures to maintain safest environment.

Recreational Activities Manager, Lifeworks, 3700 South1St, 

February 1991 – January 1999 Austin, Tx 78704 

Manage, implement and supervise community based recreational activity program for clients housed in the Spectrum Emergency Youth Shelter program.  Document client progress towards individual goals and treatment plan.  Maintain budget, supervise staff  in implementation of recreational activities.

Program Coordinator, Children’s Place,
Austin, T

February 1991 – Feb 1992

Care Worker, Helping Hand Home,
3804 Avenue B, 

September 1988 – February 1991 Austin Tx, 78751 

Education and Honors

St. Edwards University, Austin, Texas 12/2010- 01/2013

Master of Science: Organizational Leadership and Ethics, 36 Credit Hours

Huston-Tillotson University, Austin, Texas 08/2003 – 05/2005

Bachelor of Arts:  Political Science.  120 Credit  Hours

▪     Summa cum Laude

▪     Recipient, Hatton-Sumner Scholarship

▪     Recipient, Tom Joiner Foundation Scholarship

Austin Community College, Austin, Texas,      08/1990 – 05/1993

Associate of Arts: Human Services 105 Credit Hours.

  • 2014,2008- City of Austin Mayor’s distinguished service awards:

Chairman, Austin Urban Transportation Commission; Austin Urban Renewal Board

  • 2014- Current State of Texas Licensed Mediator 
  • 2010- Leadership Austin, Class Graduate
  • 2009- Host, State Department Visitors Bureau                                                  
  • 2009- HUD- National Rookie of the year for HMIS data quality improvements 
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